For enquiries other than those relating an existing booking/order call us on 01254 933033. Lines are open Monday – Friday (8am to 7pm), Saturday (9am-2pm) and Sunday (11am – 2pm).
Depending on eligibility, cancel your booking and obtain a refund. If you wish to move your test date, please use our ‘Amend my booking’ form instead.
Request to amend your booking or amend any personal details. If you have booked the wrong test, please cancel your booking using the cancellation form and re-book.
If you have a query or issue about your home lateral flow test kit please use this form. For queries including, cancellation, or delivery of your test kit only.
If you have a query relating to travel vaccinations, please use this for to submit your query.